Frequently Asked Questions

1. How long does shipping take?

• United States: 7–14 business days

• International: 14–21 business days

Shipping times may vary depending on your location and local customs. We always try our best to expedite your order as possible. 

2. How can I track my order?

Once your order is shipped, tracking information will be uploaded as soon as possible. You can check the status of your order anytime on our Track Your Order page.

3. What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition. To initiate a return, please contact our customer support or use the return option on your order page.

4. How do I make a return?

1. Visit your order history on our website.

2. Select the item you wish to return.

3. Follow the instructions to receive your return shipping label.

Once we receive your returned item, we’ll process your refund within 5–7 business days.

5. Do you offer exchanges?

Currently, we only offer refunds for returned items. If you’d like a different product, please return your original item for a refund and place a new order.

6. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

7. Can I change or cancel my order?

If you need to cancel your order, please notify us as soon as possible. We will try our best to accommodate your request before the order is processed.

8. Do you ship internationally?

Yes! We ship worldwide. Shipping times vary by location:

• US: 7–14 business days

• International: 14–21 business days

9. How can I contact customer support?

You can reach us via email at apuredailyshop@gmail.com or through our website’s Contact Us page. We aim to respond within 24–48 hours.

10. Can I apply a discount code to my order?

Yes! Enter your discount code at checkout before completing your purchase. Only one code can be applied per order.